Track Your Order
info@kavyamart.com
Special up to 60% Off all item
Kavya Mart
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Provide details about the issue and include any photos if applicable. We will arrange for a replacement or refund as needed.
Orders are processed within 1-2 business days of receipt. Please allow additional time during peak periods or for custom/personalized orders. Once processed, shipping times depend on the selected shipping method.
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Currently, we only offer shipping within the india. We do not ship internationally at this time.
If your order is delayed, please contact our customer service team at demo@gmail.com. We will assist you in tracking your shipment and resolving any issues.
During peak seasons and holidays, shipping times may be longer than usual due to high order volumes and increased demand on shipping carriers. We recommend placing orders early to accommodate for any potential delays.
Yes, it is safe to make payments on our website. We use advanced encryption technology to protect your payment information. Our payment gateway is secure and complies with the highest industry standards to ensure your data is safe and confidential.
You will be charged at the time of purchase. Once your payment is processed, you will receive a confirmation email with your order details.
Unfortunately, once an order is placed and payment is processed, we cannot change the payment method. If you need assistance or need to cancel and re-place the order with a different payment method, please contact our customer service team as soon as possible.
If your payment is declined, please check that your payment information is entered correctly and that your account has sufficient funds. If the issue persists, contact your bank or credit card issuer for more information. If you need further assistance, reach out to our customer service team.
Yes, we offer promotional codes. Promotional codes can be applied at checkout to receive discounts or special offers. Ensure that any promotional code is entered correctly to apply the discount to your order.
To apply a discount or promotional code, enter the code in the designated field during the checkout process. The discount will be applied to your total order amount before you complete your payment.
To place an order, simply browse our website and select the items you wish to purchase. Click on the desired product, choose any options (like size or color), and click "Add to Cart." Once you've added all your items, proceed to the cart and click "Checkout." Follow the prompts to enter your shipping and payment information, then review and confirm your order.
Once an order is confirmed and payment is processed, we are unable to make changes or cancellations. If you need to modify or cancel your order, please contact our customer service team as soon as possible. If the order has not yet been processed or shipped, we will do our best to accommodate your request.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
Return shipping costs are generally the responsibility of the customer unless the return is due to a mistake on our part or a defective product. In such cases, we may provide a return shipping label or reimburse the shipping cost.
Once we receive and inspect the returned item, processing your return typically takes 5-7 business days. Refunds are issued to the original payment method used for the purchase. You will receive a confirmation email once the refund has been processed.
We accept returns within 7 days of delivery for most items. Products must be unused, in their original packaging, and in the same condition as received. Certain items, such as personalized or custom products, may not be eligible for return. Please review our return policy for specific details.
